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Value Creation For BPOs and Their Customers
Legacy in Numbers
A global benchmark for excellence in the Business Process Outsourcing industry.
1780+
Delegates
57+
Strategic Partners
360+
Expert Speakers
1200+
Companies Participated
About Us
The Future of Business Process Outsourcing
HIGHER || FASTER || STRONGER
As global businesses continue to evolve, the role of BPO has transcended traditional boundaries to become a pivotal force in driving operational excellence and strategic advantage. Modern BPOs are no longer just about cost savings and efficiency; they are integral to innovation, digital transformation, and enhancing customer experiences.
In today’s rapidly changing landscape, BPOs are embracing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and blockchain to deliver unparalleled value. These technologies are enabling BPOs to offer more sophisticated, high-quality services, transforming client operations with improved accuracy, speed, and scalability.
At this summit, attendees will explore strategies for fostering innovation, driving digital initiatives, and leveraging advanced technologies to stay ahead in the competitive BPO sector. The BPO Innovation Summit 2026 serves as a crucial platform for industry leaders to exchange insights, share success stories, and shape the future of business process outsourcing.
Featured Speakers
Key Themes to Address
Critical pillars for BPO and Tech leaders to navigate 2026.
Tech & AI
Digital Innovation & Automation
Risk & Security
Protection & Governance
Talent & Culture
People & Workforce Evolution
Ops Excellence
Efficiency & Customer Experience
Who Should
Attend
CXO's / Head / VP / President / Directors
Delegate Value
Benefits of Attending the Event
Unlock transformative insights, cultivate career-defining connections, and sharpen your market intelligence.
Discover new ways to improve your business strategy.
Gain competitive knowledge.
Networking is a powerful tool, get the chance to interact with top industry experts in the field.
Unmatched networking opportunities — don't miss the opportunity to make new connections.
Explore the best practices to optimize your business processes.
Upgrade your personal profile and boost your reputation within your industry.
Industries
Industries Attending
Connect with leaders and decision-makers from high-growth industries driving outsourcing, customer experience, and digital transformation.
Most Innovative BPO of the Year
Excellence in Automation & AI
Customer Experience Transformation
Innovation
Awards 2026
Digital Transformation Champion
BPO Leader of the Year
Best Employee-Centric Culture
Sponsors Benefit in Nutshell
Showcase thought-leadership by showing your target market who you are, what you do and why they should get to know you
Chance to renew longstanding connections with existing clients and initiate new business with potential clients
Sponsoring our event offers you the opportunity to reach uniquely targeted audience and reach the decision makers.
Engage and connect with delegates before, during or after the event through a wide range of digital and onsite messaging opportunities
Take the stage and educate your audience on how your company’s technology can drive their business forward to achieve business goal.
Previous Event Testimonials
Attending the BPO Innovation Summit was a transformative experience, offering profound insights and fostering meaningful connections within the industry. I'm grateful for the opportunity to contribute and look forward to future collaborations.
Gaurav Upadhyay
V2Solutions
Thanks for hosting. Appreciate the assortment of speakers and event design to network efficiently.
Harsh Vardhan
Avendus Capital Pvt Ltd
I enjoyed delivering the session and meeting many people.
Gopal Parasnis
Tech Mahindra
It was pleasure to be part of an insightful event
Murli Pawar
Suntec
According to my experience, it is very helpful as I personally got a lot of good people to meet here.
Sagar Shetty
Cart Geek
Great conference that I attended after a while. Got great insight and met partners. Good interactions
Nitin Gupta
Coforge BPS
Event Pricing
Secure your spot — Early bird pricing ends soon
Till 11th June 2026
Registration Fees
REGISTER NOW
Awards Nomination
Till 11th July 2026
Registration Fees
REGISTER NOW
Awards Nomination
After 11th July 2026
Registration Fees
REGISTER NOW
Awards Nomination
Voices from the Event
Glimpse of Previous Edition
