Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of customer experience to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organisations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

For additional information, www.genesys.com

A cloud communications platform, Twilio provides APIs for voice, messaging and video. Developers use Twilio to build scalable and customizable communication solutions. Their services power applications like SMS notifications, voice calls and chatbots.

Leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Its solutions enable companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way.

For additional information, www.twilio.com

NewJaisa Technologies Ltd., listed on the NSE, is India’s largest organized brand in the refurbished electronics sector. Established in 2020, NewJaisa is a full-stack, tech-driven IT electronics brand with a mission to redefine affordability, sustainability, and trust in the refurbished IT ecosystem.

We specialize in providing high-quality, zero-scratch refurbished laptops, desktops, all-in-one PCs, monitors, and accessories from top global brands such as Dell, HP, and Lenovo. Every device undergoes a rigorous 72-step refurbishment and quality check process at our state-of-the-art 50,000 sq. ft. facility in Bangalore, which has a production capacity of over 800 units per day.

For additional information, www.newjaisa.com

FlashIntel empowers revenue teams with AI-first tools to find, engage, and convert high-value prospects — faster and smarter than ever before.

At the core is an advanced platform that combines real-time sales intelligence with a fully automated, omnichannel outreach engine. Engage prospects across Email, SMS, iMessage, LinkedIn, and phone, all within a coordinated and data-driven sequence.

To further accelerate performance, FlashIntel now includes a suite of autonomous AI capabilities built to scale your entire go-to-market motion:

• AI Notetaker that transcribes every meeting, tracks discussion topics, and captures action items automatically.
• Live AI Coach that supports your team during calls with real-time recommendations and contextual answers.
• Smart Meeting Router to ensure every customer reaches the right person — instantly.
• AI Call Center with enriched customer profiles, intelligent routing, and always-on service.
• Parallel Dialer and AI Predictive Dialer to boost outbound efficiency and connect rates.
• FlashAI Agents — near-human virtual agents that work 24/7 to answer customer questions, nurture leads, and handle routine follow-ups.

All of this is designed to help businesses of any size scale faster, improve conversion, and deliver consistently excellent customer experiences - from first touch to closed deal.

For additional information, www.flashintel.ai